High Performance ITSM Simulation is a modular game based on a Formula 1 race that teaches IT professionals the basics of IT service management based on IT Infrastructure Library (ITIL) processes. It's fast-moving, competitive and fun ... and nothing like any IT learning experience you've ever had before.

Although the benefits of ITSM have been proven, it is always a challenge to convince those who are unfamiliar with it. IT management and staff who are exposed to the theory alone always ask "Why, What, and How?" The High Performance ITSM simulation was designed to address these questions. This fun and engaging business simulation is the perfect tool to increase involvement, commitment, and enthusiasm - some of the critical ingredients to a successful ITSM initiative - from all levels of key stakeholders in your organization, from management to IT staff.