Legal Information (Impressum)
This site has been created and is run by IDG Business Verlag GmbH ("IDG") in cooperation with Hewlett-Packard Company ("HP").
IDG Business Verlag GmbH
Lyonel-Feininger-Str. 26
80807 Muenchen
Germany
Phone: +49 (0)89 36086-0
Fax: +49 (0)89 36086-195
Represented by: York von Heimburg (Managing Director)
Registered as: HR 99187
Tax ID: DE 811 257 800
Project Manager for this Site: Achim Schaefers
Web Design: add-coop
Programming: happy pixel
Terms of Use
1. Use of Site
IDG Business Verlag GmbH ("IDG") and Hewlett-Packard Company ("HP") authorize you to view and download the materials at this website ("Site") only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of these materials on any other website or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.
2. Links to websites
This site provides downloads and links to other websites for your convenience and information. If you access those links, you will leave this website. IDG does not control those sites or their privacy practices.
3. Disclaimers
THE MATERIALS (INCLUDING ALL SOFTWARE) AND SERVICES AT THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. HP's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. HP further does not warrant the accuracy and completeness of the materials, software or services at this Site. HP may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. The materials and services at this Site may be out of date, and HP makes no commitment to update the materials and services at this Site. Information published at this Site may refer to products, programs or services that are not available in your country. Consult your local HP business contact for information regarding the products, programs and services that may be available to you. Applicable law may not allow the exclusion of implied warranties, so this exclusion may not apply to you.
4. Limitation of Liability
IN NO EVENT WILL IDG or HP, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT HP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
Privacy
1. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
- Personal information
is information that is associated with your name or personal identity. The information is used by HP to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with HP. We take seriously the trust you place in us. HP will not sell, rent or lease your personal information to others.
- Non-personal information
is data about usage and service operation that is not associated with a specific personal identity. IDG collects and analyzes non-personal information to evaluate how visitors use this website. Non-personal data we collect may include the pages visited on this website, unique URLs visited within itsm-compendium.com, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. ITSM-Compendium.com uses cookies, Web beacons and other technologies for data analysis and personalization services. IDG may also place ads on other websites that may use cookies.
2. How we use your information
IDG will make your personal information available to HP. HP uses your personal information to provide you with services and to help HP better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some HP websites. Occasionally we may also use your information to contact you for market research regarding HP products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Personal data collected online may also be combined with information you provide HP through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to HP may be transferred across country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
3. Who we share your information with
HP will not sell, rent or lease your personal information to others. HP will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. HP shares customer information across HP-owned business entities and companies working on our behalf, but only as described above in "How we use your information."
HP contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of HP and may not use it for any purpose other than to carry out the services they are performing for HP. These service providers may change or we may contract with additional service providers to better accommodate our customers. HP will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
HP or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, HP will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
4. Your information and third-party companies
Certain HP services are linked with those from unrelated third-party companies, some which offer you the option to share with both HP and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single HP Web page, to request communications from HP marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
5. Keeping your information secure
We are committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, IDG has in place appropriate physical and managerial procedures to safeguard the information we collect.
6. Changes to this Statement
If there are updates to the terms of the Online Privacy Statement of this site, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.
7. Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to us at the following address:
IDG Business Verlag GmbH
Corporate Publishing
Lyonel-Feininger-Str. 26
80807 Muenchen
Germany
Phone +49 (0)89 36086-172
Fax +49 (0)89 36086-195
